- “Are you local?”
Yes, the owner has lived in Bixby his whole life. We are family owned and operated. The owner‘s wife runs the office. The owner manages and drives the routes. We will take care of our customers, it’s our livelihood.
- “Do you have experience in the business?”
Yes, we have hauled trash in Tulsa for many years. We currently service approx. 4000 customers. We have a 99% satisfaction rating in Tulsa. We are also one of the most efficient haulers in Tulsa. We are not on our routes past 2-3pm. It is not efficient for us to be out there that long. Plus customers like a consistent pick-up schedule.
- “You are more expensive than the other services.”
We do not vary our prices from one house to the next. We have the same base price for everyone, $11 per month. If you produce more trash than 1 container per week then it’s only $3 for each additional container.
- "Does all my garbage have to be inside the container?"
”You don’t take everything.”
“How does the automated service work?”
You can have as many containers that you need. You do not have to pay for the actual container, we supply it, you are only paying for the service. The container is our property if/when you move.
Our trucks have a really strong arm that extends out and grabs the container, dumps it almost up-side-down, then sets it back down with the lid closed. The containers can handle 335 lbs before they bust out the sides; the arm cannot quite lift that much. Anything over approximately 250 lbs makes it very difficult for the arm to tip the can once it reaches the top. So our weight limit is 250 lbs. With automated service, there is a truck and a driver that come by to pick-up your trash. Therefore, most everything needs to be in a container. We understand that people are going to have an occasional box or extra bag because of a party or recent purchase or something of that nature, that’s okay, if it is occassionally. If you consistently have extra trash outside your container than we will recommend that you go up to two containers. It’s that simple! Plus it’s neater and easier for you too!! And, it helps keep the streets cleaner and cleaner looking.
- “Why don’t you have twice per week pick up?”
Most cities nationwide are going to once per week pick-up due to fuel prices. A lot of people are worried about once a week pick-up. They say, “what if you miss that pick-up day, then we will have two weeks of trash built up?” Well, we can say that we do not miss; the only case where we might miss is if the road conditions are so terrible that it would be too dangerous to drive around a “20 ton bob-sled.” And let’s face it, it’s extremely rare to get that kind of weather in Oklahoma. We can only count a few missed haul days since 1989 and it was for terrible road conditions. We have serviced Tulsa for many years and have many happy customers because of our consistent service. Another worry people have about once per week service is finding the space for multiple containers. Several of our current customers that have multiple containers leave one in their garage for their household trash and one in their backyard for yard clippings, boxes, etc. Neat & simple organization of trash!
- “Do you have online bill-pay or automatic draft?”
Yes, we have all sorts of payment options. Call us for more details.
- “Does my trash have to be bagged inside the container?”
No. Plus, within reason you can put whatever you want in there (of course not car batteries, freon, or toxic chemicals to name a few examples). Grass clippings, brush, leaves, and any type of household trash can be put inside. It’s so much easier to wheel a container around the yard with you while doing yard work than hassling with bags or tying up brush.
- “When can I start?”
Whenever you want to. Most days we can deliver your container the day you call!! Plus, your 1st 2 months are free; just give us a try with no obligations.